Haven High Tunnel

Classic

8 feet 8 inches (2.64m)

Gothic

10 feet (3.1m)

16 feet wide

4-ft

1 ⅜” out­side diameter

32 feet wide

6‑mil green­house plastic

4‑year rat­ing

2x6 non-treated wood

Classic

-

Gothic

7 feet 10 inch

1 ⅜” diam­e­ter 17-gauge gal­va­nized steel pipe

Our Haven High Tun­nels meet the basic 325R National NRCS spec­i­fi­ca­tions. Ultimately, you should con­tact your local NRCS rep and pro­vide our instal­la­tion man­u­al found at the top of this page and the spec sheet linked below. Also, check out the NRCS guide below for step by step instruc­tions on how to apply!

NRCS Documents and Guides

• 5 Steps to Assistance — How to get assis­tance from NRCS for farms, ranch­es, and forests.
• Haven High Tunnel Specs Letter — A doc­u­ment with the spec­i­fi­ca­tions of our 16-ft tunnels.

The Haven High Tunnel is shipped on a 4×8 wood­en pal­let via motor freight (an 18 wheel trac­tor trail­er). Depending on the order, some­times mul­ti­ple Havens can fit on one pallet, and sometimes our longest Havens may need up to two pallets.

You will receive a pro num­ber for track­ing from Farmers Friend when your ship­ment is picked up from our facil­i­ty. It is rec­om­mend­ed that you con­tact the car­ri­er pri­or to deliv­ery to make arrange­ments for time and date. There is some flex­i­bil­i­ty in date and time of deliv­ery, but cus­tomers in remote areas should accept deliv­ery at the car­ri­ers con­ve­nience to avoid exces­sive delays or extra charges.

Prior to mov­ing or unload­ing, please take pic­tures of the order. This is in case items are miss­ing or dam­aged we have a way to ver­i­fy con­tents and con­di­tion. We rec­om­mend con­duct­ing an inven­to­ry of the ship­ment with your includ­ed pack­ing list as soon as pos­si­ble after unloading.

As far as unload­ing, it is the cus­tomer’s respon­si­bil­i­ty. The car­ri­er will not have a fork­lift to unload. A fork­lift or trac­tor with forks is not required, as the ship­ment can be unloaded by hand with two peo­ple. Simply break the bands, and/or and remove the plastic pack­ag­ing. The indi­vid­u­als unload­ing should be capa­ble of team-lift­ing 130 pounds. Out of con­sid­er­a­tion for the car­ri­er, we request you pre­pare to unload as quick­ly as possible.

Farmers Friend will not autho­rize the use of any lift­gate ser­vices, and they are not includ­ed in any ship­ping charges, nor is it includ­ed with free ship­ping. If the local ter­mi­nal or dri­ver offers lift gate ser­vices, do not accept them for any rea­son as there will be an addi­tion­al charge billed to you from Farmers Friend at $100.

To take advantage of this extended warranty, we kindly request that you complete a simple product registration process. Rest assured, the registration process is straightforward and hassle-free. All we require is your contact information, purchase details, and a few photographs of your high tunnel. This can be completed here.

Activate your ten-year warranty by visiting our website or contacting our dedicated customer service team. Our professional and friendly representatives will guide you through the registration process, ensuring a seamless experience. Please have your high tunnel photographs ready for submission. The registration process must occur within 60 days of installation.

Once your high tunnel is registered, it will be safeguarded against storm damage for the next ten years. This comprehensive coverage encompasses damage caused by strong winds, hailstorms, and other severe weather events. Normal wear is excluded from this coverage.

In the unfortunate event that your high tunnel experiences storm damage, simply reach out to our customer service team to initiate the claims process. Our knowledgeable staff will provide you with the necessary assistance and guidance. When filing a claim, please include detailed information and photographs of the damage incurred. Tunnels with an active storm damage warranty will be eligible for a 50% price reduction for any replacement parts needed to repair the tunnel, plus free shipping. Tunnels without an active storm damage warranty will not be eligible for this discount and replacement parts will be provided at full price.

Upon receipt of your claim, we will meticulously assess the damage based on the photographs provided. If the damage falls within the scope of the warranty, we will promptly proceed with the required repairs or replacement. Labor or crop loss will not be covered. Rest assured, throughout this process we will maintain clear and open communication with you to ensure a satisfactory resolution within these guidelines.

Please note that our warranty is non-transferable and remains tied to the original owner for the duration of the ten-year coverage period. Should you require any clarification or have inquiries regarding the warranty terms, our customer service team is available to assist you.